Payment Policy

Accepted Payment Methods

At Tessa Trend, we currently accept PayPal as our secure method of payment. All customers are required to complete their purchases using PayPal at checkout. We are committed to expanding our payment options in the future to ensure flexibility and convenience for our valued customers.

Currency for Transactions

All transactions made through our store are processed in GBP (Great British Pounds). If your account or payment method is held in another currency, your financial institution may apply its own exchange rates or transaction fees. These additional charges are outside of our control.

Secure Payment

Your security is of the utmost importance to us. All payment transactions on our website are protected by SSL encryption, ensuring that sensitive information such as payment details and personal data remain fully secure throughout the checkout process.

Shipping Policy Overview

We are pleased to offer free shipping on all orders delivered within the United Kingdom. Orders placed before 18:00 PM (GMT+1), Monday to Friday are processed within our standard 1–3 business day handling time and delivered within 4–7 business days thereafter. For full details on our shipping procedures, please review our complete Shipping Policy at: Shipping Policy.

Return & Refund Policy Overview

We want you to shop with confidence at Tessa Trend. Returns and exchanges are accepted within 30 days of delivery, provided that the items are in new condition. Refunds are processed within 10 business days and returned to the original payment method. For full details, please see our complete Return & Refund Policy at: Return & Refund Policy.

Privacy Policy Overview

Your privacy and data security are fundamental to our business. We collect and process only the information necessary to fulfill your orders and improve your shopping experience. All personal data is handled in strict accordance with applicable privacy laws. For more information, please review our complete Privacy Policy at: Privacy Policy.

Google Merchant Center Compliance

Tessa Trend strictly adheres to Google Merchant Center policies to ensure full transparency in billing and checkout processes. All information regarding payments, shipping, returns, and customer rights is clearly presented to ensure compliance and provide you with a secure and trustworthy shopping experience.

Need Help?

If you have any questions regarding billing, payments, or any other store policies, our dedicated customer support team is here to assist you.

Store Name: Tessa Trend

Email: info@tessatrend.com

Address: Spectrum House, 32-34 Gordon House Road, Gospel Oak, London, NW5 1LP, United Kingdom

Operating Hours: Monday to Friday, 09:00 AM – 18:00 PM (GMT+1)

Contact Form: Contact Page

We aim to respond within 48 business hours.